Problem

Example: you see all appointments for a week on a single day. (monday)

Solution

Incorrect data is stored in the browser cache or your timezone is setup incorrectly.

  1. Delete the temporary internet files ("cache") of the browser.
  2. Restart the browser.
  3. Go to http://your-company.carerix.net, do not log in yet!
  4. Press F5 or the refresh button of your browser.
  5. Log in.
  • Repeat the steps above if the problem is not solved immediately.

Tips

  • Carerix adjusts the timezone to the timezone of the computer you have last logged in with. Make sure your timezone is setup correctly.
  • Check if you do not have zoom active in your browser. This may also cause this.
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