You have brought your hosting to Carerix and you want access to your admin pages and/or FTP.
To achieve this, you add the IP-address of your office to the whitelist within Carerix. This articles explains how to do this.

Method

Add an IP-number:

  1. Log in as Administrator
  2.  go to 'Maintenance' | 'Settings' | 'General';
  3. If you want to add the IP-number of your office but you do not yet know this, check this page for the IP-address of your office;
  4. Add your IP-number to the setting hostingIpAccess;
    Note : Use only commas, numbers and points in this field. Spaces are not permitted. Example of a list of IP-addresses:  12.34.245.1,98.76.54.32,192.168.0.0
  5. Click [Save] to save the changes.

Additional information

The reason this field came into existence is mired in the fact that internet crime is increasing hand over hand. To act on this, Carerix facilitates you with this setting to list your trusted IP addresses to aid in the security of your website and FTP.

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