Problem

A user cannot see certain attachments or is unable to upload new attachments, for example when sending an e-mail or at the candidate file.

Cause

The most likely cause is that the user has a "User role" that is not allowed to see the "Document Type" of the attachment".

Solution

  1. Click on "Maintenance', "Tables" in the menu on the left;
  2. Open the table "Document type of attachment";
  3. Open the document type of attachment;
  4. Tick the boxes for the user roles that are allowed to see the
  5. Document type of attachment.
  6. Click [Save];
    Repeat 3–5 for other document type of attachments.
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