Problem

A user cannot see certain attachments or is unable to upload new attachments, for example when sending an e-mail or at the Candidate-file.

Cause

The most likely cause is that the user has a "User role" that is not allowed to see the "Document Type" of the attachment".

Solution

  • Login as Administrator
  • Go to  'Maintenance' | 'Tables'
  • Open the table "Document type of attachment"
  • Open the document type of attachment
  • Tick the boxes for the User roles that are allowed to see the
  • Document type of Attachment
  • Click [Save]
    Repeat 3–5 for other document type of Attachments.

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Keywords : UD-580

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