E-mail templates with HTML formatting can contain logo's
There are two ways to add a logo:
Meaning the logo is on a web server somewhere, and only a reference to the image is added to the e-mail.
Pro: Easier to use. Messages are smaller, because the image data itself is not contained in the message.
Con: Some e-mail programs might not show the images by default: The recipient will then have to choose: "show images in messages below" or a similar option in their e-mail program.
Where the picture itself is contained in the message.
Pro: Will be displayed right away, as the image is sent along with the message.
Con: More difficult to set up. The message size is will be larger, because of the image data in the attachment.
- Place the image on a web server, so it is available over the Internet, for example:
- Add the following code to include the logo:
<img alt="logo" src="http://customer.carerix.com/images/companylogo.gif">
Place the image
The image companylogo.gif must be available on the internet. To add the image at "customer.carerix.com" follow these steps:
- Use an FTP client, such as FileZilla (free download at: http://filezilla-project.org/)
- Contact the server at ftp://customer.carerix.com
- Username and password have been provided to the contact when the application was first delivered. If this information has been lost the contact can request this information with an e-mail to our Customer Success Team.
- Open the folder httpdocs/images/
Note that when using FTP, the httpdocs should be mentioned.
The template itself works through HTTP, which uses the httpdocs implicitly.
- Place your image companylogo.gif
- Make sure this image is visible by entering this address in the address bar of your browser:
Images can also be inserted inline, meaning that the image data is sent along with the message.
Default Carerix footer
For the default Carerix footer, use these steps:
- Go to "Management" - "Offices" - "All offices";
- Open your main office;
- Go to tab "Attachments";
- Now upload the logo and give it the description "EmailLogo" and the type "EmailLogo". The logo should then be visible in the footer.
Manually include it in a custom footer
Inline images are added with the CXScript attachment tag. You can use this piece of CXScript in the emailFooter. Follow these steps:
- Make sure the image is available at all agencies with a description of your choice (only letters, no spaces or other characters, e.g. companylogo).
- Add the following CXScript to the emailFooter or in the e-mail template itself
<cx:attachment content="$activity.owner.agency.attachmentsByLabel.[Definition].content" cid="[description]"/><img src="cid:[description]">
Using companylogo as [description] makes:
<cx:attachment content="$activity.owner.agency.attachmentsByLabel.companylogo.content" cid="[description]"/><img src="cid:companylogo">
- At the place of the <img> tag, the image is inserted.
- For other images do the same. Make sure that the definitions are unique, so for each image use a different description.