You click on + icon at e-mail or you click [New] in the e-mail overview. Then you are logged out of Carerix (you see the login window).

Reason

The reason is that there is not an e-mail template with the code "BLANK".

Solution

Install the e-mail template "Blank E-mail" from the template library:

  1. Log in as Administrator;
  2. Go to "Maintenance" - "Templates" - [library];
  3. Search the template "Blank E-mail"
  4. Click on [Install] to install the template;
  5. Log out and log in to use the template.
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